Rights

and also how your supports are provided. You do not have to use just one provider for all your supports.

if you feel that they are not acting in your best interests.

You can ask a provider if they have a conflict of interest in providing your support. Providers are required to let you know if there is a conflict of interest.

to buy services or use supports that you do not want or need.

the NDIS Pricing Arrangement and Price Limits must be followed by your provider if you are NDIA-managed or plan-managed.

to a provider so they can deliver your supports.

 People with disability have the right to complain about the supports and services they receive.   

 You can make a complaint about A' Positive Approach' Support Services by: talking directly to us or completing our complaint form (link to form below).

- Or you can contact the NDIS Quality and Safeguards Commission 

- Or you can contact the Commonwealth Ombudsman

Links to these organisations are in the "For Your Information" section below

and also align with your NDIS plan.

or organisation (eg Medicare or private health insurer).